Heritage Bank

Overall Rating: 7 out of 10 Based on 1 Review

Heritage Bank is Australia's largest customer-owned bank. Heritage offers home loans / mortgages, term deposits, credit cards, personal loans and banking accounts.

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    BrisReviewer rated this 7 out of 10

    Written on 10 August 2012 Member since 10 July 2012

    Low interest rates - lower than any others I have been able to find.

    Customer service is really good


    Really strict lending criteria

    Slow with approvals

    Lengthy paper work


    I have been with Heritage for a while and have personal loans and a mortgage with them. Their interest rates are very low compared to the banks, but expect a ton of paper work, strict approval prices and pretty slow service. But if you can look beyond the paper work pain, the interest savings are definitely worth it. Staff have always been friendly and helpful. If they ever modernise themselves speed up applications and reduce paperwork, I think they would well ahead of the rest.

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